Self-Service – McDonalds Drive Thru Study
Drive Thru Technology (eg McDonalds Drive Thru) Each year Intouch Insight along with QSR magazine do their analysis of QSR drive-thrus to see who is getting faster and who is getting slower. Drive-Thru utilizes a number of technologies including: Humans with tablets taking orders from waiting customers Two way audio systems for ordering Typically multiple large 55 inch… Read More »