Self Service Technology
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Kiosk Manufacturer Features:
o Walmart Self Checkout Not Going Away
o Market Research Restaurants
o China Kiosk Companies
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News
- Real Life – Some People Still Stand in Line rather than Order From A Kiosk
- McDonald’s Drive Thru Menu Boards
- Kodak Alaris Announces Acquisition
- Modular Self-Service Kiosk – EK
- Custom Kiosks Self Service & Self Order
- Kiosk Awards – Best Of at NRF NYC January
- FSTEC Kiosks Trade Show in September Dallas
- Hotel California – One of Three July Top Picks for Kiosk Design
- Shift4 Payment Processor – Are Restaurants Screwed?
- Samsung Kiosk – How Is it Working?
- Six Flags Cedar Fair News – Merger and Ticket Kiosks
- Robot Restaurant CaliExpress by Flippy
- Vending Machine Ammo – Grocery Stores Will Try Anything
- Ultra Slim Wayfinding Touchscreen Wallmount – Deep Dive
- LG InfoComm Awards
- Self Checkout Improvement – A Payment Perspective
- Walmart Theft Self Checkout – A Closer Look
- Walmart Self Checkout Removing – Fact Check
- Delivery Robot and Server Robot by LG Business at HITEC Announced
- Convenience Store Kiosks
AVIXA Digital Signage Kiosks
- Amusement Park News – Six Flags &
- AI Wayfinding 22Miles- InfoComm Best of Show Awards
- Ultra Slim Wallmount Displays Touchscreens –
- Full list of articles
Self Service Definition
- Unattended
- Attended
- Semi-attended
- Employee and Customer
Self Service Applications
- Grocery store checkouts – hybrid POS
- EV charging station
- ATM
- Restaurant self-order
- DMV License Renewal
- Airports and Immigration – CLEAR, DHS, etc
- Delivery Robots
- Telehealth and Telemedicine – least cost option for companies healthcare
- Digital Wayfinding
- Digital Signage
- Smart City implementations
- Contactless no-touch transactions
Semi-attended is found documented in Europe in their EMV guidelines. The U.S. does not have that distinction, legally. As far as PCI SSC goes there is attended and then there is unattended, and only those two.
Primary authentication and proxies are becoming automated. The human interaction is more often the secondary validation process, than the primary. Machines take our driver’s license, validate and then let us thru.
For more about Self Service visit industrygroup.org
The Industry Group comprises various sites and news feeds from kiosks to digital signage to POS and Smart City. Retail Automation, EV Charging are others.