Self Service Technology
Self Service Logo
Next up as far as self service trade shows go is NRA (National Restaurant Association) in Chicago booth 5536 in North Building. Here is our portal page on NRA site. See the new Clover POS with AI config.
We recommend the new robotic waiters from people like Alpha and others. Electronic lockers are emerging this year
Featured:
- Self Ordering Kiosk for Clover POS, now with AI Assist. Download the AI Assist tool guide setup pdf (8 pages). Why talk about AI when you can actually configure and use AI? You can see at NRA in Chicago.
- Preview of InfoComm 2024 – See 22Miles, Peerless-AV, LG and Panasonic to name some. Biggest AV show of the year (along with ISE in Barcelona)
- New and used gaming parts and kiosk marketplace by SuzoHapp. We also provide latest pricing on robot servers and electronic lockers as well as kiosk parts.
- Subscribe LinkedIn Tech View + our monthly newsletter
News
- Restaurant Robotics – Delivery Robots
- Self Checkout Second Wind Thanks to Retail Theft
- NCR Self-Checkout Walmart – Let’s Do The Numbers!
- Payment Kiosk News – Credit Card Kiosk
- Parcel Locker and Smart Lockers
- Credit Card Interchange Settlement — Who Came Out Ahead?
- Surplus Kiosk Parts & Gaming Parts For Sale
- Self Ordering Kiosk AI Assist – Clover
- ADA Kiosk News – DOJ Title II final rule
- ECOATM News
- InfoComm 2024 – June 8th Las Vegas
- Press Release – Kiosk Industry April 2024
- Digital Gift Card Report Blackhawk
- Bitcoin ATM Kiosk Market Update – Crypto
- European Accessibility EAA Guidelines & Storm Interface
- New Indoor Kiosks Doubles as an Outdoor Kiosk
- Labor Challenges and Restaurants Doubling Down on Kiosks
- Kiosk Software News – DynaTouch acquires KioWare
- Electronic Lockers – Amazon Hub, USPS & Smartecarte
- Stingray Kiosk and POS Terminal by Panasonic Connect at Murtec
- Self Service Kiosk Machine – Who We Are
- JAWS for Kiosk – RNIB Exclusive Reseller in UK
- Tablet Kiosk for Braille Wins SXSW Best in Show 2024
- MURTEC 2024 Restaurant Show Wrap
- Voice AI Liability – Domino’s Sued over AI Voiceprints
- Kiosk Self Order – Clover
- CSUN Assistive Kiosk Anaheim March 18-22
- Your Pie POS Review
- Dot Inc Braille – Another Award, Museums – Latest News!
- U.S. Kiosk Market Research Report by KMA – Updated 2024
AVIXA Digital Signage
- No More Menu Boards For McDonalds?
- Robotic Restaurants On The Roll
- Let’s Do The Numbers — Three Restaurants
- Drive Thru Communication Systems – The Human Bean
- Self-Service or Human Touch: What’s Your Ordering Preference?
- Full list of articles
Self Service Definition
- Unattended
- Attended
- Semi-attended
- Employee and Customer
Self Service Applications
- Grocery store checkouts – hybrid POS
- EV charging station
- ATM
- Restaurant self-order
- DMV License Renewal
- Airports and Immigration – CLEAR, DHS, etc
- Delivery Robots
- Telehealth and Telemedicine – least cost option for companies healthcare
- Digital Wayfinding
- Digital Signage
- Smart City implementations
- Contactless no-touch transactions
Semi-attended is found documented in Europe in their EMV guidelines. The U.S. does not have that distinction, legally. As far as PCI SSC goes there is attended and then there is unattended, and only those two.
Primary authentication and proxies are becoming automated. The human interaction is more often the secondary validation process, than the primary. Machines take our driver’s license, validate and then let us thru.
For more about Self Service visit industrygroup.org
The Industry Group comprises various sites and news feeds from kiosks to digital signage to POS and Smart City. Retail Automation, EV Charging are others.
Here is a list of news we cover:
Kiosks
- Kiosk Industry Group — all things to do with kiosks, particularly members of KMA
- Kiosks.io — all things to do with kiosks
- retailing.io — all things to do with retail
- selfservice.io — all things for selfservice
- KMA – the association site for the Kiosk Manufacturer Association
- Catareno Kiosk Consulting — included is AIOs and Touchscreens
- Check In Kiosk – website for check-in and check-out
- PatientKiosk — patient registration kiosks in healthcare along with EHRs like Epic with Welcome Kiosk are covered
- Patient Kiosk Check-In magazine (emphasis on EPIC)
- McDonalds Kiosks magazine and all the related to
- Bitcoin ATM Kiosk magazine news
- KMA Technology Corner
- Retail Automation (drive-thru, lockers, robotics, etc)
- Vimeo
- YouTube
- gokiosk.net — kiosk archives — 1998 to 2006
- gokis.net – kiosk archives — 1998 to 2006
- LinkedIn Group
Digital Signage
- Digital Signage Blog — more accurately interactive digital displays but we are stuck with “digital signage” for now.
- Menu Board — here we focus on digital menus, indoor and outdoor. Panasonic and LG are two of our members and contribute.
- Best Digital Signage Solution Provider News
- Menu Board Technology and Digital Menus
Cloud Computing
- Thin Client Computing — Touchscreen Chromebooks, Zero Clients and your usual Wyse (oops I mean Dell) and HP thin client news
- Cloud Client Services
- Thin Client and Cloud Computing – flip feed
- Smart City RFPs and Design (focus on US local and state)
- Smart City Design — we see growing interest in smart city especially in renovating downtowns for better pedestrian access longterm
Automated Retail Technology
- Retail Automation — lockers and smart vending along with innovative drive-thru and retail robotics
- POS PCI and EMV
- EV Charging Technology magazine
- Point Of Sale RFPs — website for tracking and listing RFPs issued for POS primarily in SLED market
- Check In Kiosk – website for check-in and check-out
- Retailing.io
- LinkedIn Group
Healthcare Technology
- i-Telehealth — remote health monitoring and treatment by consumers themselves, sometimes with assistance
- Telemedicine News Telehealth magazine
- PatientKiosk — patient registration kiosks in healthcare along with EHRs like Epic with Welcome Kiosk are covered
- Patient Kiosk Check-In magazine (emphasis on EPIC)
Technology and Components
- Touch Screen Monitor News
- AIOs and Media Players (like Brightsign)
- Touch Screens — touchscreens come in sizes from 5″ to 100″. You have LED fine pitch which are only displays
- Digital Business — looking for software like browser lockdown or commercial-grade tablets and All-In-One computers?
- ADA and Accessibility in the news – magazine
- The Industry Group – top level website for the group
Self-Service
LinkedIn Channels
- Craig
- Kiosk Industry Group & KMA Company Page
- Kiosk Industry group discussion group
- Regulatory Standards Industry Group discussion
- Thin Client Industry Group discussion
- Smart City Industry Group discussion
- Retail Automation Industry Group discussion
Flip Magazine Channels (where anything is posted)
- EMV, PCI and POS
- Menu Boards
- AIO and Media Players
- Patient Kiosk Check-In News
- EV Charging News
- Touch Monitor Technology Solutions
- All Things Kiosks solution news
- Interested in Telehealth and Telemedicine?
- Thin Client solutions including Zero Clients and Cloud
- CraigK Reading List – could be anything
- Digital Signage solutions (the best ones we think)
- Anything on ADA, Accessibility and Regulatory
- Automated retail solution news – robots, lockers and more
- Smart City rfps and solutions
- McDonalds Kiosks aka QSR Kiosks or Fast Casual Kiosks
- Bitcoin Kiosk and Crypto Kiosk in general
- Exercising – generally over 50 or 60. FitNDelicious a favorite if only for the pep talks from Jack LaLanne
- SEO – stuff I see and note
- The Industry Group
More
- Rockwork.us — charity site
- Okie Art
- Historical websites like gokis
- Keefner.com – the more sociable side of our editor in chief
Google Maps