Phygital 2.0: When AI Becomes Retail Infrastructure
From “Unmanned Stores” to Intelligent Retail Systems Around 2018, the global retail industry became fascinated with the idea of the “unmanned store.” Retailers began experimenting with cashierless checkout systems, computer vision technology, and automated payment kiosks. The goal was simple: reduce labor costs while improving customer convenience. However, many of these early projects focused primarily on automating the checkout… Read More »
