Category Archives: What is Self-Service

Edge Computing AI and the Future of Self-Service Infrastructure

Edge Computing – Hardware and Software Across the global self-service industry, kiosks are no longer simple transaction machines. In 2026, many deployments are evolving into Edge AI platforms capable of processing computer vision, voice interaction, and real-time analytics directly on the device. This shift is being driven by advances in processors from Intel, along with new software frameworks and the growing… Read More »

Best POS for Small Restaurants (and ones to Avoid)

Top POS for Small Restaurants Based on the article from Kiosk Industry, here is a summary of the top-rated restaurant POS systems for small and budget-conscious businesses in 2026. The report notably excludes industry giants like Toast and NCR Aloha, arguing that they are often too complex or expensive for the “smallest” restaurant category. Instead, it identifies three… Read More »

LG Kiosk at CSUN next week with Dot

CSUN – See LG Kiosk with Dot Inc. – Accessible kiosk LG at CSUN with Dot Braille Two notable things stand out: LG is clearly positioning this as an evolution of its Gen2 accessible kiosks, and they are now publicly tying that roadmap to Dot’s full braille/tactile module and multi‑modal access (audio, sign language, braille) at CSUN, which… Read More »

Matt Ater of Vispero on Multimodal, Accessible Self-Service

The New Reality of Retail Self-Service This retail TouchPoints article, written by Matt Ater of Vispero, argues that the retail industry has reached a “mission-critical” tipping point where self-service technology must evolve from simple touchscreens tomultimodal, accessible interfacesthat work for everyone, regardless of physical ability or environmental circumstances. We agree. See The New Modality Stack: How Interactive Systems… Read More »

TIG Weekly Self-Service & Retail Tech Briefing Feb 23

What We Read This Week Reporting Period: January 24 – February 23, 2026 Focus: 18A Edge Compute, Trillion-Dollar Automation, and Federal Deadlines ## 1. Strategic Watch List & Financials Diebold Nixdorf ($DBD): Record Growth and Efficiency Summary: On Feb 12, Diebold Nixdorf reported a blowout Q4, with revenue hitting $1.1 billion (up 12%). The company achieved a staggering… Read More »

Posiflex Redefines Self-Service with AI Food Recognition and Multimodal SOK Kiosks

The Shift from Transactional to Intelligent: How Computer Vision and Voice AI are Driving QSR Efficiency At EuroShop 2026 this week, Posiflex is revealing the technical architecture behind their new FR Series (Food Posiflex intelRecognition) and SOK Series kiosks. These units are specifically engineered to solve the “cafeteria bottleneck” by replacing manual PLU/barcode entry with a computer-vision-based “tray-to-payment”… Read More »

Executive Briefing – Self-Service & Retail Tech Strategy Feb20

Recent News for Self-Service and Retail Tech ## Strategic Watch List & Financials Walmart ($WMT): Automation vs. Human Touch Walmart reached a $1 trillion market cap this month. Strategically, they are shifting 65% of stores to automated servicing but are notably reintroducing manned registers in select zones to combat “self-checkout friction” and shrink. Source: Walmart’s Omnichannel Strategy Diebold… Read More »