Matt Ater of Vispero on Multimodal, Accessible Self-Service
The New Reality of Retail Self-Service This retail TouchPoints article, written by Matt Ater of Vispero, argues that the retail industry has reached a “mission-critical” tipping point where self-service technology must evolve from simple touchscreens tomultimodal, accessible interfacesthat work for everyone, regardless of physical ability or environmental circumstances. We agree. See The New Modality Stack: How Interactive Systems… Read More »
